Deleting Members from AE

Updated 11 months ago by Annabel Youens

One of the cornerstones of GDPR is that every one of your members has the right to be forgotten. When a customer sends a request asking to have their account deleted, you must do it. Here's how!

1. Go to the Members tab and search by username or email address.

2. Click on the member to view their profile

3. Click on the delete icon

4. Verify that you do want to delete that member

...That's it! AE handles the rest. We'll make sure all your member's data, including their social data, is deleted. Easy!

Next Step -> Learn how billing and plans work with AE!

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